Coffee Specialist

1 week ago


Columbia, Maryland, United States Sage Hospitality Full time

Why Choose Us?

Situated amidst serene wooden landscapes, our hotel offers a tranquil retreat with 212 elegantly designed rooms. Guests can unwind in our spa-inspired accommodations while enjoying the various amenities available on the property. With proximity to recreational activities, shopping, and cultural venues, our establishment serves as a perfect getaway for relaxation and adventure.

Position Overview:
The Coffee Specialist plays a crucial role in our café environment. This position is dedicated to delivering exceptional customer experiences through outstanding service and high-quality beverages. A true professional, the Coffee Specialist maintains a positive demeanor to ensure customer loyalty, which is essential to our business.

Key Responsibilities:

  • Consistently cultivates satisfied customers.
  • Delivers high-quality beverages for all patrons.
  • Ensures smooth café operations.
  • Contributes to the profitability of the café.
  • Takes initiative to master all facets of the Coffee Specialist role.

Qualifications:

Education:
High school diploma or equivalent experience.

Experience:
Prior experience in a customer service capacity is highly preferred.

Skills:

  • Exceptional customer service abilities.

Physical Requirements:
The physical demands outlined here are representative of those that must be met by an associate to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Ability to hear timers and coordinate effectively with fellow baristas.
  • Capability to assess food quality and interpret production charts/recipes.
  • Ability to engage with guests in a friendly and welcoming manner.
  • Proficiency in operating the cash register and handling transactions accurately.
  • Ability to work independently and prioritize tasks efficiently.
  • Competence in reading, writing, and communicating in English.
  • Regularly required to lift product cases weighing up to 70 lbs.
  • Pushing and pulling carts is necessary, along with regular bending to lift items and supplies.
  • Mobility is essential, as the role involves continuous standing and movement throughout the café.

Work Environment:
The position is physically demanding, involving prolonged standing, walking, lifting, and carrying throughout the entire shift in an indoor setting.

Benefits:

  • Comprehensive medical, dental, and vision insurance.
  • Paid time off.
  • Health savings and flexible spending accounts.
  • Basic Life and AD&D insurance.
  • Eligibility to participate in the Company’s 401(k) program with employer matching.
  • Employee Assistance Program.
  • Tuition Reimbursement.
  • Attractive discounts on hotels, restaurants, and more.

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