Application Support Specialist

4 days ago


Chandler, Arizona, United States PrismHR Full time
Job Summary

We are seeking a highly skilled Application Support Analyst to join our team at PrismHR. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Assist clients with questions and issues related to our software application
  • Resolve support requests and troubleshoot issues in a timely and efficient manner
  • Collaborate with developers to replicate and resolve application defects
  • Provide training and support to clients on system components and features
  • Stay up-to-date with system information, changes, and updates
  • Contribute to written documentation and knowledge base
Requirements
  • Experience with HRIS systems, payroll, and benefits
  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Knowledge of payroll and payroll accounting operations
  • Experience with Microsoft Office Suite and/or Google Apps
What We Offer

At PrismHR, we offer a dynamic and inclusive work environment, competitive compensation, and opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and technical support, we encourage you to apply for this exciting opportunity.



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