Front Desk Assistant Manager

2 hours ago


Hollywood, Florida, United States Seminole Gaming Full time
About Seminole Gaming

Seminole Gaming is the premier gaming destination in South Florida, offering a world-class entertainment experience with a wide range of gaming options, dining outlets, and luxurious accommodations. As a Front Desk Assistant Manager, you will play a key role in ensuring that our guests have an exceptional experience from check-in to check-out.

Responsibilities
  • Oversee the daily operations of the front desk, ensuring that all guests are treated with the highest level of service and respect.
  • Manage a team of front desk staff, providing guidance and support to ensure that they are equipped to handle any situation that may arise.
  • Conduct regular inspections of guest rooms to identify areas for improvement and ensure that all rooms meet our high standards.
  • Investigate and resolve any guest complaints or issues in a timely and professional manner.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless communication and a cohesive guest experience.
Qualifications

We are seeking a highly motivated and experienced Front Desk Assistant Manager to join our team. The ideal candidate will have a minimum of three years of front desk experience, a high school diploma or equivalent, and excellent communication and leadership skills.

As a Front Desk Assistant Manager at Seminole Gaming, you will have the opportunity to work in a fast-paced and dynamic environment, surrounded by a team of dedicated professionals who are passionate about delivering exceptional guest experiences. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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