Venue Operations Supervisor

2 weeks ago


Lexington, Kentucky, United States AEG Full time
To be eligible for this position, please ensure that you complete the application process on the subsequent screen after clicking 'Apply Now'.

Overview

In this role, you will assist the General Manager in overseeing all operational aspects of the venue, ensuring that it serves as an exceptional home for the Lexington Sporting Club. Your primary focus will be on maintaining world-class standards while training the venue staff to deliver outstanding customer service to all visitors.

This position offers an annual salary ranging from $60,000 to $80,000.

Full-time benefits include: Health, Dental, and Vision insurance, a 401(k) savings plan with matching, and paid time off (including vacation days, sick leave, and 12 holidays).

Responsibilities

• Support the General Manager in all management functions of the venue

• Oversee the maintenance and upkeep of the venue's physical structure

• Recruit, train, and manage all event-related personnel, including security, guest services, janitorial, and maintenance staff in accordance with the management agreement

• Collaborate with Lexington Sporting Club personnel to ensure that all events and programs are executed as per the agreed-upon terms

• Participate in weekly management and staff meetings to foster effective communication

• Serve as Manager on Duty when required

• Perform additional duties as necessary, consistent with the nature of the role. This list is not exhaustive and is intended to provide a general overview of key responsibilities.

Qualifications
  • 3-5 years of relevant experience
  • Demonstrated leadership skills with a background in sports
  • Strong passion and knowledge of the soccer and venue management sector
  • Assertive, enthusiastic, energetic, and punctual

    • Exhibit strong relationship management skills, a solid work ethic, and a commitment to customer satisfaction
  • Ability to provide exceptional customer service and effectively plan and organize operations for a successful facility
  • A college degree is strongly preferred
  • Willingness to work flexible shifts as required for event scheduling, including days, evenings, and weekends.


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