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Airport Operations Specialist

1 month ago

Miami, Florida, United States Embassair Full time
Job Summary

Embassair is seeking a highly skilled and detail-oriented Airport Aviation Operations Technician to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, ensuring the safe and efficient operation of our airport facilities, and collaborating with our team to deliver high-quality services to our customers.

Key Responsibilities
  • Provide exceptional customer service to our customers, including crew members, passengers, and other airport users.
  • Operate and maintain ground service equipment, including fuel trucks, ground power units, and stair trucks.
  • Conduct fuel quality control operations, including fuel handling, receipt, inventory, and documentation.
  • Collaborate with our team to ensure the safe and efficient operation of our airport facilities.
  • Assist with loading and unloading baggage and cargo, and provide general aviation services to customers.
  • Conduct health, safety, security, and environmental requirements for our airport facilities.
  • Escort and transport crew and passengers to and from aircraft as needed.
  • Facilitate and assist customers with loading and unloading baggage.
  • Recognize frequent customers and provide personalized and efficient service.
  • Ensure all departing aircraft have all requested services and amenities.
Requirements
  • High School diploma or general education degree (GED)
  • Minimum of 18 years of age
  • A valid state driver's license
  • A professional appearance
  • Strong interpersonal, oral and written communication skills
  • Proficient with personal computers and Microsoft office products
  • Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel
  • Ability to pass background checks, drug tests, and receive and maintain issuance of an airport security badge
  • Ability to pass a color vision test for purposes of inspecting aviation fuel
  • Ability to successfully and timely complete training programs
  • Ability to use a computer and email, including pass computer-based training modules
  • Strong verbal and written English communication skills
  • Ability to work flexible schedules and in various weather conditions
  • Ability to perform simple arithmetic
Preferred Qualifications
  • Six to twelve months experience and/or training in aviation, FBO, hospitality, customer service or another related field
  • General aviation experience preferred
  • Spanish fluency, French fluency
About Embassair

Embassair Miami-Opa Locka reinvents business and private aviation. Our international FBO guarantees the highest level of aviation security, technologies, privacy, and transportation conveniences. Wait less, travel serene.