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Human Resources Coordinator

2 months ago

Clearwater, Florida, United States FrankCrum Full time
Job Overview

FrankCrum is seeking a highly skilled Human Resources Coordinator to join our team. As a key member of our HR department, you will be responsible for providing administrative support to our FrankAdvice team, ensuring seamless day-to-day operations and exceptional customer service.

Key Responsibilities
  1. Monitor and respond to FrankAdvice email and phone inquiries, providing timely and accurate assistance to clients.
  2. Coordinate background check processes, including client agreements, vendor communication, and report maintenance.
  3. Handle background check billing, ensuring accurate data entry and timely payment processing.
  4. Administer drug testing processes, including client communication, vendor setup, and result management.
  5. Assist with handbook development, updates, and individual policy creation, ensuring compliance with regulatory requirements.
  6. Support job description, salary survey, turnover analysis, and HR audit initiatives, providing data-driven insights and recommendations.
  7. Contribute to departmental communications and projects, such as E-Books, Infographics, and Toolkits, promoting a culture of excellence and innovation.
  8. Support department training and development, coordinating schedules, attendee sign-ups, and follow-up communications.
  9. Assist with EEO-1 reporting, ensuring accurate data collection and timely submission.
  10. Support EPLI administration, maintaining accurate records and ensuring compliance with regulatory requirements.
  11. Handle employment poster queries, providing timely and accurate assistance to clients.
  12. Address SS mismatch/identity theft issues, communicating with relevant parties and providing clear instructions to clients.
Requirements

To succeed in this role, you will need:

  • Basic knowledge of federal, state, and local laws regarding human resources, including FLSA, ADAAA, FMLA, EEO, NLRA, IRCA, and FCRA.
  • One year of administrative human resources support experience and a high school diploma or equivalent.
What We Offer

As a valued member of our team, you will enjoy a comprehensive benefits package, including:

  • Health insurance with zero dollar paycheck cost for employee coverage and $225/month for family coverage.
  • Dental and vision insurance.
  • Short-term disability and term life insurance at no cost to the employee.
  • Long-term disability and voluntary term life insurance.
  • Supplemental insurance plans, including accidental, critical illness, hospital indemnity, legal services, and pet insurance.
  • 401(k) retirement plan with 100% employer match up to 4% employee contribution.
  • Employee assistance program at no cost to the employee.
  • Flexible spending accounts for medical and dependent care reimbursement.
  • Health savings account funded by FrankCrum.
  • Paid time off and holiday pay.
  • Education reimbursement up to $5,250 tax-free per calendar year.
  • PTO cash out.
  • Tickets at Work.
  • Access to the Corporate America Family Credit Union.
  • Employee and client referral bonus programs.
  • Paid volunteer time.
About FrankCrum

FrankCrum is a family-owned business-to-business entity since 1981, comprising several companies, including FrankCrum Corporate, FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency. We employ over 400 people who serve over 4,000 clients throughout the United States. Our team is dedicated to delivering exceptional customer service and treating clients and coworkers like family. We live by our Brand Pillars: Integrity, Affinity, and Prosperity.

Our headquarters spans 14 acres, featuring a cafe with made-to-order breakfast, hot lunch options, and affordable prices. We celebrate monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through employee input, we've been recognized as a Top Place to Work by the Tampa Bay Times for over 10 years in a row. We also support community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic.

Join our team and contribute to making a positive impact on our clients' day-to-day business.

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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