Accounts Receivable Supervisor

2 weeks ago


Naperville Illinois, United States KeHE Distributors, LLC Full time

Why Choose KeHE Distributors?:
Full-time position

Compensation Range:
$77,388.00/Yr. - $(phone number removed)/Yr.

Work Schedule:
,

Work Hours:
Benefits available from Day 1

Health/Rx

Dental Coverage

Vision Insurance

Flexible and health spending accounts (FSA/HSA)

Supplemental life insurance options

401(k) retirement plan

Paid time off policies

Paid sick leave

Short-term & long-term disability insurance (STD/LTD)

Employee stock ownership plan (ESOP)

Vacation pay for designated holidays

Position Overview:
Join a team of dedicated individuals committed to a shared purpose.

KeHE Distributors, a leader in natural, organic, specialty, and fresh food distribution, is experiencing growth, making it an ideal time to become part of our organization. If you are passionate about contributing to a people-centric culture and an organization focused on quality living, food, and service, we invite you to explore this opportunity.

Key Responsibilities:


The Accounts Receivable Supervisor will lead a team of analysts in managing account reconciliations and addressing discrepancies.

This role will ensure the team conducts regular reviews of customer payment histories, secures payments, maintains accounts receivable aging reports, and takes necessary follow-up actions.

This individual will verify adherence to established policies, procedures, and internal controls, while also acting as the primary liaison to coordinate and resolve escalated issues, provide performance metrics, and drive process improvement initiatives.

As with all roles at KeHE Distributors, we expect that all actions will align with our Mission, Vision, and Values.


Essential Duties:

PRIMARY TASKS AND RESPONSIBILITIES:


Collaborates closely with the A/R Director to foster, develop, and enhance key stakeholder relationships, optimize departmental processes, assess team productivity, and reinforce internal controls.

Ensures departmental workflow efficiency and compliance with internal controls, policies, and procedures. Provides ongoing feedback to management, while recommending corrective actions and opportunities for process enhancements.

Proactively reviews accounts with Analysts for payment status and ensures follow-up on accounts with delinquency issues.

Monitors, resolves, or escalates payment deduction challenges.

Coordinates escalated deduction matters with the A/R Director, Sales Management, Finance, Legal, and third-party collection services as needed.


Oversees the onboarding process for all new chain accounts and establishes the financial relationship, including the collection and electronic deduction management process with new customers to ensure timely payments and efficient deduction workflows.

Leads monthly discussions with Sales Account Management leadership to garner support for resolving collection challenges.

Collaborates with other department managers to ensure general ledgers are reconciled monthly, quarterly, and annually.

Assists in the development, implementation, and communication of departmental operating policies, procedures, and internal controls.

Prepares month-end financial reports and conducts discussions with Senior Management to review results.

Oversees the customer post-audit research and resolution process for all chain accounts.

Interacts with internal and external auditors to provide necessary information in support of A/R audit projects.

Ensures strict confidentiality of financial records and safeguards sensitive company information.


Actively participates in the recruitment, interviewing, and hiring of new employees for both vacant and newly created positions within the department.

Manages and leads a team of analysts.

Minimum Qualifications, Skills, and Experience:

SKILLS, KNOWLEDGE, AND ABILITIES:
Effective verbal and written communication skills to all levels of management.

Ability to manage and lead a team effectively.

Capability to handle a variety of tasks simultaneously with minimal supervision.

Ability to demonstrate professional objectivity and maintain the highest level of integrity.

Strong relationship management skills and the ability to provide guidance to higher management levels both internally and externally.

Excellent analytical, problem-solving, and decision-making skills with the ability to analyze, report, and communicate findings and solutions.

Ability to work well with diverse personalities, demonstrating tact, maturity, and flexibility.

Advanced proficiency in MS Excel, including lookups and pivot tables.

Familiarity with PowerBI or another relational database is a plus.

Occasional travel may be required.

EDUCATION AND EXPERIENCE:
Bachelor's degree in finance, accounting, or a related business field is required.

A minimum of 5 years of experience in accounts receivable/accounts payable.

At least 2 years in a supervisory or leadership role.

Equal Employment Opportunity Statement:


KeHE Distributors is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment based on race, color, religion, sex, gender, age, ancestry, national origin, mental or physical disability, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training, as well as the administration of all Human Resources and Talent Acquisition processes.



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