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Revenue Cycle Operations Supervisor

2 months ago

Naperville, Illinois, United States MedPro Disposal Full time
Job Overview

Are you an ambitious professional with a continuous learning attitude seeking a new opportunity as a Revenue Cycle Operations Supervisor? We invite you to explore this role with MedPro Disposal, a prominent entity in the healthcare services sector.

Position Summary: Reporting directly to the Vice President of Finance, we are in search of a meticulous and financially astute individual who possesses advanced Excel and technological skills. This role involves managing a dedicated team, overseeing billing operations, collections, and facilitating seamless client onboarding. This position is vital in delivering outstanding customer service and significantly contributes to the financial stability of the organization.

What We Provide:

  • A collaborative and enjoyable work atmosphere
  • Regular one-on-one meetings with your supervisor
  • Commitment to internal promotions and professional growth
  • Comprehensive health insurance options including dental and vision
  • Generous vacation and holiday leave
  • Flexible summer hours
  • Access to an on-site fitness facility
  • And additional benefits

Qualifications and Skills:

  • Exceptional attention to detail and precision
  • Expertise in advanced Excel functionalities
  • Ability to utilize technology to enhance efficiency and reporting
  • Strong analytical and problem-solving capabilities
  • Excellent organizational and time management abilities
  • Effective communication and interpersonal skills
  • Familiarity with billing software or accounting systems
  • Solid understanding of financial metrics
  • Proficient in technology with a quick learning curve for new software
  • Experience in collections or credit management
  • 4-7 years of relevant experience in billing, accounts receivable, or collections
  • Demonstrated ability to lead and develop a small team
  • Bachelor's degree in Accounting, Finance, or a related field from an accredited institution

Technical Proficiency:

  • Microsoft Office Suite: Proficient in Excel for data analysis, including creating spreadsheets, charts, and pivot tables.
  • Microsoft Word: Capable of producing and formatting professional documents.
  • Microsoft PowerPoint: Experience in crafting clear and engaging presentations.

Problem-Solving Expertise:

  • Ability to identify and resolve complex accounting challenges.
  • Experience in developing and implementing effective solutions to prevent recurring issues.

Communication Skills:

  • Clear and concise written communication for professional correspondence.
  • Ability to articulate complex financial information to diverse audiences.
  • Active listening skills to understand client and vendor needs.
  • Highly organized with the ability to manage multiple priorities and maintain accurate records.
  • Dependable and self-motivated with a strong work ethic.

Key Responsibilities:

Team Leadership:

  • Supervise daily operations of the billing and collections team.
  • Delegate tasks, provide mentorship, and foster team development.
  • Assess team performance and identify areas for training.

Client Management:

  • Collect necessary client information and documentation.
  • Maintain accurate client records within the company’s system.
  • Establish and uphold communication protocols with clients.

Billing Responsibilities:

  • Generate timely and accurate invoices.
  • Process payments and reconcile accounts efficiently.
  • Address billing inquiries and resolve discrepancies.
  • Stay informed on billing regulations and best practices.
  • Identify opportunities for process improvements in billing.

Collections Management:

  • Follow up on overdue payments.
  • Implement effective collection strategies.
  • Negotiate payment plans and resolve disputes.

Data Management:

  • Input and verify client and billing data with precision.

Reporting Duties:

  • Utilize data analysis to create insightful reports for the revenue cycle.
  • Identify trends in billing and collections, including potential nonpayers.
  • Contribute to financial reporting and analysis as needed.

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