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Account Manager
1 month ago
The Account Executive drives business growth by developing and retaining a valuable and productive book of business for AFS Logistics' freight brokerage business. This role involves aggressively discovering and capturing new business opportunities through client engagement via various channels. The Account Executive will nurture and expand existing relationships by ensuring high levels of service and offering additional solutions to customers. Additionally, this role is responsible for upholding the company's core values of ethics, engagement, and excellence.
Key Responsibilities:- Develops new business accounts and increases volume with existing accounts
- Designs and executes account sales plans to achieve sales goals
- Builds meaningful relationships with each account
- Actively generates new sales leads and converts them to revenue-generating accounts
- Utilizes Salesforce to maintain account and pipeline information
- Communicates with the operations team to ensure execution and performance
- Establishes both transactional and contractual rates with customers
- Achieves monthly and quarterly revenue and profit objectives
- Participates in special projects and other assigned duties as requested
- High energy, high engagement, high trust team player
- Strong relationship building and communication skills
- Ability to work independently - self-motivated
- Ability to thrive in a high-tempo environment
- Proficiency with CRM, TMS, and MS Office applications
- Must be willing to travel to meet essential responsibilities
- Highly effective negotiating skills
- Ability to read, analyze, and interpret general business data and reports, as well as ability to write reports and professional business correspondence
- After-hours or weekend work as required by customer demands
- Ability to learn new software and computer systems
- Disciplined organizational and multi-tasking skills with a strong attention to detail
- Demonstrates the ability to connect with others on a personal level and be transparent with teammates, customers, and leaders
- Bachelor's degree, preferred
- Experience in the logistics, warehousing, shipping industry preferred but not required
- Direct selling experience, preferred