Workforce Management Consultant
1 week ago
We are seeking a highly skilled Workforce Management Consultant to join our team at Lincoln Financial Group. As a Workforce Management Consultant, you will play a critical role in identifying areas where Desktop Process Automation (DPA) can be utilized, documenting the process in detail, and utilizing the Verint software to build, test, deploy and monitor the solution.
Key Responsibilities- Process Improvement: Apply foundational knowledge to provide recommendations for best methods for reporting and displaying data that enables the business areas to best manage their departments/teams.
- Communication: Create presentation materials for project kick off, status and implementation meetings.
- Process Identification: Identify and communicate to management process improvements that reduce workloads or improve quality.
- Knowledge Management: Maintain knowledge on current and emerging developments/trends, assess the impact, and collaborate with management to incorporate new trends and developments in current and future solutions.
- Stakeholder Engagement: Take initiative to drive request generation by educating business partners on Verint capabilities.
- Relationship Building: Create and maintain strong relationships with key stakeholders and business leaders.
- Project Management: Track project progress and frequently share updates with team and leadership.
- Collaboration: Work in tandem with Speech Analytics counterpart.
- Deliverables: Perform and deliver on routine assignments/projects while simultaneously leveraging and applying knowledge.
- Change Management: Promote and enhance organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives.
- Education: 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) - Minimum Required
- Experience: 3 - 5+ Years experience in forecasting and/or workforce management in call centers or other operational area with familiarity with applicable industry metrics (Required)
- Software Experience: Verint software experience
- Technical Skills: Strong Excel, building Macros preferred
- Coding Experience: Coding experience
- Speech Analytics Experience: Speech Analytics experience
-
Tax Manager
1 day ago
Wayne, Pennsylvania, United States Global Tax Management Full timeAbout the Role:We are seeking a highly skilled Tax Manager to join our team at Global Tax Management. As a Tax Manager, you will play a key role in providing expert tax services to our clients, including corporate tax preparation, tax research, and tax planning.Key Responsibilities:Lead and manage client projects, including tax return preparation, tax...
-
Lead Tax Compliance Analyst
2 weeks ago
Wayne, Pennsylvania, United States Global Tax Management Full timeAre you ready to elevate your career with a company that prioritizes its workforce and is on a growth trajectory? We are currently seeking a Senior Tax Analyst to join our esteemed Corporate Tax Team. Our flexible hybrid work model emphasizes a healthy work-life balance and fosters a positive workplace culture. Our organization has garnered multiple awards,...
-
Senior Tax Consultant
2 weeks ago
Wayne, Pennsylvania, United States Wipfli Full timeJoin Wipfli as a Senior Tax ConsultantAt Wipfli, we value the unique perspectives that each individual brings to our team. Our commitment to inclusivity fosters an environment where every voice is heard and appreciated.We prioritize your professional growth while ensuring a healthy work-life balance. With options for hybrid work schedules, flexible time off,...
-
Senior Tax Consultant
2 weeks ago
Wayne, Pennsylvania, United States Wipfli Full timeJoin Wipfli as a Senior Tax ConsultantAt Wipfli, we value individuality and the unique perspectives each team member brings. Our commitment to fostering an inclusive environment ensures that everyone has a voice and can contribute to our collective success.We prioritize a healthy work-life balance, offering flexible schedules and generous time off, alongside...
-
Wayne, Pennsylvania, United States CNA Full time**Job Summary**CNA is seeking an experienced Underwriting Consultant to join our team. As an Underwriting Consultant, you will be responsible for assessing and managing complex underwriting risks, developing specialized endorsement language, and determining appropriate pricing for assigned business.**Key Responsibilities**Perform a combination of duties in...
-
Engineering Administrative Coordinator
2 weeks ago
Wayne, Pennsylvania, United States Bala Consulting Full timeJob OverviewBala Consulting Engineers is a prominent engineering firm with a workforce of 200 professionals, recognized for its commitment to excellence in the engineering sector.We are seeking a motivated and detail-oriented Engineering Administrative Assistant to provide essential support to our engineering team at our headquarters.Bala is a vibrant,...
-
Lead Tax Compliance Analyst
1 week ago
Wayne, Pennsylvania, United States Global Tax Management Full timeAre you ready to elevate your career in a dynamic environment that prioritizes employee satisfaction and growth? We are seeking a Senior Tax Analyst to join our esteemed Corporate Tax Team. Our organization promotes a flexible hybrid work model that emphasizes a healthy work-life balance and fosters a positive workplace culture. We are proud to have received...
-
Enterprise Sales Director
4 days ago
Wayne, Pennsylvania, United States The Judge Group Full timeJob DescriptionJob Title: Enterprise Sales DirectorJob Summary:The Judge Group is seeking an experienced Enterprise Sales Director to lead our national and international sales efforts. As a key member of our sales team, you will be responsible for developing and executing strategic sales plans to drive revenue growth and expand our customer base.Key...
-
Client Engagement Manager
1 week ago
Wayne, Pennsylvania, United States IQVIA Full timeAbout IQVIA Commercial Solutions: IQVIA CSIH is a prominent division within IQVIA, collaborating closely with pharmaceutical and biotechnology firms to tackle challenges within the healthcare sector.Analytics Division: The Analytics team leverages healthcare data to deliver insights into patient, payer, and prescriber behaviors, empowering clients to make...
-
Senior Director, Strategic Accounts
5 days ago
Wayne, Pennsylvania, United States The Judge Group Full timeJob SummaryWe are seeking an experienced Executive Vice President, Enterprise Solutions to join our team at The Judge Group. As a key member of our sales leadership team, you will be responsible for driving business growth and developing strategic account strategies.Key ResponsibilitiesDevelop and execute sales strategies to penetrate new markets and expand...
-
Strategic Sales Leader
2 days ago
Wayne, Pennsylvania, United States The Judge Group Full timeJob Summary:The Judge Group is seeking a highly skilled and experienced Strategic Sales Leader to join our team as a Vice President, Enterprise Accounts. This is a strategic sales role focused on selling our portfolio of technology, talent, and learning solutions across various industries, including financial, healthcare, and life sciences sectors.Key...
-
Senior Vice President, Strategic Accounts
2 weeks ago
Wayne, Pennsylvania, United States The Judge Group Full timePosition Overview:Senior Vice President, Strategic Accounts at Judge Technology SolutionsJOB SUMMARY________________________________________Judge Technology Solutions is a premier provider of technology consulting, staffing, and solutions.As a leader in the IT staffing industry, The Judge Group is on the lookout for a Senior Vice President, Strategic...
-
Property Management Coordinator
1 week ago
Wayne, Pennsylvania, United States CBRE Full timePosition Overview:As a key member of the CBRE team, the Transaction Coordinator will oversee the management of real estate transaction processes for a diverse portfolio of properties on behalf of corporate clients.Key Responsibilities:Provide leadership and guidance to team members, ensuring effective training and development.Manage daily operations,...
-
Risk Advisory Specialist
2 weeks ago
Wayne, Pennsylvania, United States Acrisure LLC Full timeRisk Advisory Specialist Position The Risk Advisory Specialist plays a crucial role within the Risk Management Services division at Acrisure, a prominent player in the financial services sector. In this position, you will collaborate closely with clients nationwide to deliver expert advice and strategic insights. Client Engagement ResponsibilitiesEstablish...
-
Commercial Solutions Insights Hub Manager
2 weeks ago
Wayne, Pennsylvania, United States IQVIA Full timeJob Title: Manager, SFE, Commercial Solutions Insights HubCompany: IQVIAIQVIA is a prominent entity within the healthcare analytics sector, specializing in delivering strategic insights to pharmaceutical and biotechnology manufacturers. The SFE (Sales Force Effectiveness) team plays a crucial role in utilizing healthcare data to drive understanding of...
-
Land Acquisition Procurement Manager
2 weeks ago
Wayne, Pennsylvania, United States Lennar Homes Full timeWelcome to LennarAs one of the leading home builders in the nation, Lennar has successfully constructed over one million residences for families throughout America. Since our inception in 1954, we have developed communities that cater to diverse lifestyles and family structures, whether you are a first-time buyer, a growing family, or an active adult.At...
-
Infection Safety Manager
1 week ago
Wayne, Pennsylvania, United States Genesis Healthcare Services Full timePosition OverviewThe Infection Preventionist (IP) plays a crucial role in overseeing the Infection Prevention and Control Program (IPCP) within the nursing facility. This position serves as a practitioner, consultant, educator, and facilitator, collaborating with staff across various locations to enhance infection prevention and control measures.Key...
-
Project Manager
2 weeks ago
Wayne, Pennsylvania, United States Nave Newell Full timeNave Newell is a prominent civil engineering consulting firm specializing in land development. With over three decades of experience, our dedicated team comprises civil engineers, surveyors, planners, and landscape architects.Our firm is built on a foundation of strong values and a culture that fosters collaboration and innovation. We have successfully...
-
Strategic Enterprise Architecture Consultant
1 week ago
Wayne, Pennsylvania, United States Triumph Group Full timePosition OverviewThe Senior Enterprise Architect will be instrumental in defining and directing the technological framework of Triumph Group, ensuring it aligns with corporate objectives and adheres to industry standards. This role presents a unique opportunity to influence the evolution of aerospace manufacturing on a global platform.Key...
-
Construction Project Coordinator
2 weeks ago
Wayne, Pennsylvania, United States Dalfen Industrial LLC Full timeCompany OverviewDalfen Industrial LLC stands as a prominent player in the realm of industrial real estate, recognized as one of the largest private equity owners, operators, and developers. With a robust portfolio exceeding 55 million square feet and a transaction history surpassing $7.8 billion, the firm operates through 11 strategically located offices,...