Food Service Driver and Customer Service Representative

3 days ago


Milwaukee, Wisconsin, United States On-site Staffing Services Full time
Job Summary

As a Food Service Driver and Customer Service Representative, you will be responsible for safely operating a company vehicle to deliver meals and supplies to customers while providing exceptional customer service.

Key Responsibilities:

  • Operate Food Service vehicles over designated routes or in response to supervisor instructions.
  • Promptly, accurately, and completely comply with all driver record keeping requirements.
  • Provide superior customer service to delivery recipients, including assisting with food service responsibilities.
  • Ensure that all items on the production sheet and supply order form are delivered and signed for.
  • Perform minor vehicle maintenance, clean vehicles weekly, and maintain the daily sanitation and interior/exterior appearance of the vehicles.
  • Participate in end-of-day clean up, including dishwashing and cleaning/sanitizing of equipment and hot boxes.
  • Exhibit a professional appearance and demeanor, wearing a clean and proper uniform.
  • Practice and promote food and physical safety in the workplace.
  • Work effectively as a member of the Food Service team, including stocking and rotating products, maintaining kitchen equipment, and counting inventory.
  • Readily adjust to variable working conditions, including adverse weather, traffic, and road construction.
  • Communicate any issues related to daily assignments to the supervisor.
  • Attend departmental and agency-wide safety briefings and training sessions as required.
  • Present a positive public image of the Food & Nutrition Services Department and company, maintaining confidentiality.
  • Participate in department quality planning activities, including continuous improvement, Logic models, performance metrics, etc.

Requirements:

  • Must be able to frequently move, transport, position, push/pull, and/or lift objects or equipment weighing at least 70 pounds repetitively (100 pounds intermittently) in a variety of situations, including using stairs or during inclement weather.
  • This position may work in a variety of indoor and outdoor work environments, including various outdoor weather conditions, loud noises, and fluctuating temperatures.
  • Must have a current Wisconsin Driver License, without limitations that are incompatible with duties and responsibilities, and a motor vehicle record acceptable to program and/or contractual requirements.


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