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Customer Service Representative

1 month ago

Milwaukee, Wisconsin, United States Avis Budget Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless and enjoyable experience.

Key Responsibilities
  • Assist customers with rental and return processes on our airport lots
  • Process rentals and returns, including checking cars and entering information into a handheld device
  • Provide excellent customer service and resolve any issues that may arise
  • Work collaboratively with colleagues to achieve team goals and objectives
What We Offer
  • A competitive hourly wage
  • On-the-job training and development opportunities
  • Paid time off and medical, dental, and other insurance benefits
  • A flexible spending account opportunity to contribute up to $270 for public transportation or parking expenses
  • Retirement benefits and employee discounts
Requirements
  • High School Diploma or equivalent
  • Valid Driver's License
  • Basic computer skills, including typing and data entry
  • Effective verbal communication skills
  • Ability to work outdoors and in a fast-paced environment
  • Flexibility to work all shifts and types of vehicles
Preferred Qualifications
  • 6 months retail customer service experience in a fast-paced environment
About Us

Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget, and Zipcar. We are shaping the future of our industry and want you to join us in our mission to provide exceptional customer service and innovative solutions.