Support Desk Specialist

3 weeks ago


Wichita, Kansas, United States MCI Careers Full time

About the Position:

MCI Careers is hiring a Customer Service Representative to join our growing team In this role, you will have the opportunity to work with a diverse group of customers, resolve issues efficiently, and develop your skills in a dynamic environment.

Key Responsibilities:

  • Provide excellent customer service, handling inbound calls, emails, and chats
  • Identify customer needs and tailor solutions to meet their expectations
  • Collaborate with colleagues to share knowledge and best practices
  • Participate in ongoing training and development programs to enhance skills and performance

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous customer service experience an asset
  • Excellent communication, problem-solving, and time management skills
  • Able to work in a team environment and adapt to change

Why Work with Us:

  • A competitive salary of $14.00 - $17.00 per hour (estimated annual salary: $29,120 - $35,360)
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Ongoing training and development opportunities to enhance your skills and career growth
  • A dynamic and supportive work environment with opportunities for advancement

Apply Today:

Ready to take the next step in your career? Submit your application now and become a part of our dedicated team



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