Support Desk Specialist
3 weeks ago
About the Position:
MCI Careers is hiring a Customer Service Representative to join our growing team In this role, you will have the opportunity to work with a diverse group of customers, resolve issues efficiently, and develop your skills in a dynamic environment.
Key Responsibilities:
- Provide excellent customer service, handling inbound calls, emails, and chats
- Identify customer needs and tailor solutions to meet their expectations
- Collaborate with colleagues to share knowledge and best practices
- Participate in ongoing training and development programs to enhance skills and performance
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Previous customer service experience an asset
- Excellent communication, problem-solving, and time management skills
- Able to work in a team environment and adapt to change
Why Work with Us:
- A competitive salary of $14.00 - $17.00 per hour (estimated annual salary: $29,120 - $35,360)
- A comprehensive benefits package, including medical, dental, and vision coverage
- Ongoing training and development opportunities to enhance your skills and career growth
- A dynamic and supportive work environment with opportunities for advancement
Apply Today:
Ready to take the next step in your career? Submit your application now and become a part of our dedicated team
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