Customer Service Specialist

2 weeks ago


Pelham, Alabama, United States Bath Planet Full time
Exciting Opportunity for a Customer Service Specialist

Bath Planet, a prominent name in the acrylic bath renovation sector, is on the lookout for committed professionals to become part of our organization. Our goal is to improve bathrooms with appealing, durable, and low-maintenance fixtures, enhancing the experiences of our clients.

We are in search of a skilled Customer Service Specialist to support our operations.

Key Responsibilities:
  • Engage with clients through phone and computer headset for extended durations
  • Efficiently manage both incoming and outgoing calls, averaging over 100 calls daily
  • Foster positive relationships with clients to maintain our company's esteemed reputation
  • Effectively execute customer engagement strategies
  • Consistently meet established performance targets
  • Prior experience in customer support or sales is a plus
  • Exceptional verbal communication skills
  • Ability to interact with a variety of personalities
  • Familiarity with customer relationship management systems
  • Customer-focused approach
  • Strong multitasking and time management skills
  • High school diploma or equivalent is required

We provide a competitive compensation package, which includes hourly wages and bonus potential.

Become part of a vibrant company dedicated to transforming bathrooms across North America.



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