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Customer Service Specialist

2 months ago

Pelham, Alabama, United States Bath Planet Full time
Become a Key Player as a Customer Service Specialist

Bath Planet, a prominent name in the acrylic bath renovation sector, is on the lookout for committed professionals to enhance our workforce. Our goal is to transform bathrooms with appealing, long-lasting, and easy-to-maintain fixtures, improving the experiences of our clients.

We are in search of a skilled Customer Service Specialist to support our operations.

Key Responsibilities:
  • Engage with clients through phone and computer headset for extended durations
  • Efficiently manage both incoming and outgoing calls, averaging over 100 calls daily
  • Foster positive relationships with clients to maintain our company's esteemed reputation
  • Effectively execute customer engagement strategies
  • Consistently meet established performance targets
  • Prior experience in customer support or sales is beneficial
  • Strong verbal communication skills are essential
  • Ability to interact with a variety of personalities
  • Familiarity with Customer Relationship Management (CRM) systems
  • Customer-focused approach
  • Exceptional multitasking and time management skills
  • A high school diploma or equivalent is required

We provide a competitive compensation package, which includes hourly wages and bonus potential.

Become part of a vibrant organization dedicated to enhancing bathrooms throughout North America.