Client Relationship Manager

3 days ago


Milwaukee, Wisconsin, United States MTC Holding Corporation Full time
Job Title: Client Relationship Manager

Estimated Salary: $70,000 - $90,000 per year

MTC Holding Corporation is seeking a skilled Client Relationship Manager to join our team. As a key member of our Institutional Trust Services department, you will be responsible for managing client relationships, ensuring client satisfaction, and facilitating seamless communication between clients and our internal team.

The ideal candidate will have a strong background in client relationship management, preferably within the financial services industry. You will possess excellent interpersonal and communication skills, with the ability to build rapport and trust with clients. Additionally, you will have a solid understanding of institutional trust services and fiduciary responsibility.

Key Responsibilities:
  • Serve as the primary point of contact for institutional trust services clients, addressing inquiries and providing timely and accurate information.
  • Develop and maintain strong relationships with clients to understand their needs, preferences, and objectives.
  • Coordinate client onboarding processes, including gathering necessary documentation and facilitating communication with internal departments.
  • Proactively identify opportunities to enhance client satisfaction and loyalty through value-added services and solutions.

Requirements:

  • Bachelor's degree in business, finance, or a related field or equivalent industry work experience.
  • Previous experience in client relationship management, preferably within the financial services industry.
  • Strong interpersonal and communication skills, with the ability to build rapport and trust with clients.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple tasks and priorities effectively.

Benefits:

  • Outstanding benefits package, including medical, dental, life, disability, 401(k), profit sharing, vacation, sick leave, and paid holidays.
  • We pay 100% of the employee medical and dental insurance premiums and make employer health savings account contributions.


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