Event Operations Team Members
6 days ago
Job Title: Event Support Specialists
Job Summary:
We are seeking highly motivated and detail-oriented Event Support Specialists to join our team at TED Conferences. As an Event Support Specialist, you will play a critical role in ensuring the smooth execution of our events, providing exceptional support to our attendees, and contributing to the overall success of our conferences.
Key Responsibilities:
- Attendee Support: Welcome and support attendees to help them feel oriented, included, and comfortable throughout the event.
- Event Execution: Assist the Event Production team in executing a pre-set program production schedule, including setup, tear-down, and logistics.
- Communication: Interact with high-profile guests, manage stressful or time-sensitive situations with calm discretion, and represent TED's service ethos.
- Technical Support: Use mobile devices or tablets to take attendance using TED software programs and assist with technical issues as needed.
- Logistics: Assist with wayfinding, directions, and local city recommendations, as well as set up and tear down events or spaces.
Requirements:
- Customer Service Experience: Previous customer service and/or hospitality experience is required.
- Tech Savviness: Tech-savvy with a functional understanding of laptops, tablets, and cell phones.
- Event Production Experience: Previous event production or tourism management experience is preferred.
- Interpersonal Skills: Strong interpersonal and communication skills, with the ability to work well under little supervision.
- Physical Demands: Able to stand for long periods, participate in physical work, and heavy lifting up to 50 lbs.
Additional Information:
All your information will be kept confidential according to EEO guidelines.
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