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TSA Customer Service Representative

2 months ago

Saratoga Springs, New York, United States Staples Full time

Role Overview

As a Customer Service Representative for Staples Connect, you will play a key role in helping our customers navigate the TSA Precheck process. You will be responsible for providing exceptional customer service, answering questions, and guiding customers through the enrollment process.

Key Responsibilities

  • Provide excellent customer service to customers in our retail locations
  • Assist customers with the TSA Precheck enrollment process
  • Initiate background checks for federal or state programs (training provided)
  • Collaborate with colleagues to achieve sales and customer satisfaction goals

What We Offer

At Staples Connect, we value our customers and our community. We offer a fun, team-oriented retail culture and opportunities for growth and development. If you are a collaborative and inclusive individual who is passionate about providing great customer service, we encourage you to apply.