Customer Service Representative

3 weeks ago


Saratoga Springs, New York, United States Citizens Financial Group, Inc. Full time

About the Role:

Citizens Financial Group, Inc. is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Greet customers in our lobbies and provide assistance with their financial needs.
  • Demonstrate how to use our mobile app and ATMs to complete simple transactions.
  • Create amazing experiences for our customers by providing personalized advice and solutions that meet their needs.
  • Meet quarterly referral goals and confidently cash checks, process withdrawals and deposits.

What You'll Get:

  • Meaningful work and relationships - Help customers with important financial decisions that impact their lives.
  • Colleagues and leadership who listen to your ideas and feedback.
  • Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO.
  • Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career.
  • Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.

Requirements:

  • High School degree or GED.
  • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
  • Strong listening and communication skills.
  • Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship.
  • Ability to problem solve and provide solutions to customer issues.
  • Customer-centric to deliver exceptional service.
  • Comfortable with using digital technology to support the delivery of business goals.
  • Ability to work branch hours, which can include weekends and evenings.

How to Prepare:

Set aside 30-45 minutes for the self-guided assessment that includes questions and games. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions, with 1 minute to prepare, 3 minutes to respond, and 1 opportunity to re-record. Share your skills and experience, and bring your personality to the interview.

This step accelerates the interview process, allowing our recruiters to review your application and advise you of next steps quickly.



  • Saratoga Springs, New York, United States AgroChem Full time

    Job Title:Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at AgroChem. As a key member of our customer support team, you will be responsible for providing exceptional customer experience service to internal and external customers.Key Responsibilities:Provide timely and accurate...


  • Saratoga Springs, New York, United States Park Personnel Services, Inc. Full time

    Job DescriptionWe are seeking a highly skilled and compassionate individual to join our team as a Customer Service Representative at Park Personnel Services, Inc.This rewarding position involves working in a medical environment where helping people is the goal. As a Customer Service Representative, you will be responsible for establishing effective rapport...


  • Saratoga Springs, New York, United States AgroChem Full time

    Job SummaryAgroChem USA, LLC and Biosan LLC are seeking a skilled Customer Service Representative to provide exceptional customer experience service for all internal and external customers. The ideal candidate will have excellent knowledge of company processes and programs, as well as effective communication skills to work with team members within all...


  • Saratoga Springs, New York, United States Skidmore College Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative at the Skidmore Shop. This role will provide exceptional customer service, operate a cash register, and maintain a clean and organized sales floor.Key ResponsibilitiesProvide excellent customer service to students, faculty, and...


  • Saratoga Springs, New York, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our wholesale and retail customers, answering their questions about our products, and recommending the right...


  • Saratoga Springs, New York, United States Sherwin-Williams Full time

    Job SummaryAs a Customer Service Representative at Sherwin-Williams, you will be responsible for providing excellent customer service to our wholesale and retail customers. You will work closely with customers to determine their needs, answer their questions about our products, and recommend the right solutions. You will also be responsible for resolving any...


  • Saratoga Springs, New York, United States Adirondack Trust Company Full time

    Job DescriptionAs a Customer Service Representative at Adirondack Trust Company, you will be the face of our organization, responsible for delivering exceptional service to all customers. You will interact with customers and colleagues in a professional manner, conducting transactions and meeting customer needs while maintaining confidentiality.Key...


  • Saratoga Springs, New York, United States Adirondack Trust Company Full time

    Job DescriptionAs a Customer Service Representative at Adirondack Trust Company, you will be the face of our organization, responsible for rendering a high standard of service to all customers. You must be able to interact with customers and colleagues in a pleasant, professional manner, while conducting appropriate transactions and meeting the customers'...


  • Saratoga Springs, New York, United States Best Buy Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Best Buy. As a Geek Squad Agent, you will be the first point of contact for customers seeking technology support and solutions.Key ResponsibilitiesProvide positive, timely service to customers during the check-in and checkout processUnderstand technology issues by asking...


  • Saratoga Springs, New York, United States Dione Ramsdill - State Farm Agent Full time

    About Our AgencyWe are a dynamic and growth-oriented agency with a team of highly motivated individuals. Our office is located in Wilton, NY, and we are open from 9a to 5p, Monday through Friday.Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you...


  • Saratoga Springs, New York, United States Lubica Mills - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Lubica Mills - State Farm Agent. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and driving business growth.Key...


  • Saratoga Springs, New York, United States HMG Careers Full time

    About the JobWe're seeking a highly motivated and adaptable individual to join our team as a Customer Service and Sales Representative. As a remote sales and customer service professional, you will be responsible for providing exceptional customer service and sales support to our clients.What We OfferFull-time virtual career with flexible working...


  • Saratoga Springs, New York, United States HMG Careers Full time

    About the JobWe're seeking a highly motivated and adaptable Customer Service and Sales Representative to join our team. As a remote sales and customer service professional, you'll be responsible for contacting leads, scheduling virtual meetings, and presenting benefit programs to new clients.What We OfferFull-time virtual career with flexible working...


  • Saratoga Springs, New York, United States Rite Aid Full time

    Customer Service Role at Rite AidAs a Service Associate at Rite Aid, you will provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints in a friendly and efficient manner. You will engage with customers while completing customer transactions on the cash register and...


  • Saratoga Springs, New York, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide...


  • Saratoga Springs, New York, United States Healthy Living Market and Caf Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Specialist. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Saratoga Springs, New York, United States Sara's Kitchen 518 LLC Full time

    Job Title: Counter/ServerJob Summary:Sara's Kitchen 518 LLC is seeking a skilled Counter/Server to provide exceptional customer service and ensure a positive dining experience for our guests. As a Counter/Server, you will be responsible for greeting customers, taking orders, serving food, and maintaining a clean and welcoming environment.Key...


  • Saratoga Springs, New York, United States Skidmore College Full time

    This role is responsible for providing exceptional customer service to the Skidmore College community and the general public. The ideal candidate will be organized, attentive to detail, and possess strong communication skills.Key Responsibilities:Operate cash register and assist customers throughout each dayMaintain organized and cleanly sales floor,...


  • Saratoga Springs, New York, United States Citizens Financial Group, Inc. Full time

    About the Role:Citizens Financial Group, Inc. is seeking a highly motivated and customer-focused Banking Professional to join our team. As a Banking Professional, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Greet customers in our lobbies and provide assistance with their financial...


  • Saratoga Springs, New York, United States The Fresh Market Full time

    Key Responsibilities: Ensure the smooth and efficient checkout of guests, including bagging products. Answer guest questions regarding store specials, products, and services offered. Demonstrate the ability to be organized, to work independently and with the team. Maintain the overall appearance of the front end of the store.About The Fresh Market:The Fresh...