Customer Service Representative

2 weeks ago


Saratoga Springs, New York, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet our customers' needs.

Key Responsibilities
  • Provide excellent customer service, ensuring high levels of customer satisfaction
  • Determine customer needs and present appropriate products and services
  • Process sales transactions accurately and consistently with policies and procedures
  • Pull products from the sales floor or warehouse, stock shelves, and set up displays
  • Clean store equipment, load/unload delivery trucks, and maintain in-stock and presentable condition assigned areas
Requirements
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs
  • Must be willing to work all scheduled hours, including evenings and weekends
  • Have at least one year of experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
About Sherwin-Williams

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to helping our employees and their families live healthier, save smarter, and feel better. We offer a competitive wage range, health benefits, retirement and saving benefits, and more. We are an equal opportunity employer and welcome applications from all qualified individuals, including individuals with disabilities and Protected Veterans.



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