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Veterinary Front Desk Coordinator

2 months ago

Columbus, Ohio, United States BluePearl Full time
About the Role

We are seeking a highly skilled and compassionate Veterinary Front Desk Coordinator to join our team at BluePearl Specialty + Emergency Pet Hospital. As a key member of our hospital team, you will be responsible for providing exceptional customer service to our clients and their pets.

Key Responsibilities
  • Greet and welcome clients and their pets in a friendly and professional manner.
  • Manage client communication, including phone calls, emails, and in-person interactions.
  • Assess client needs and provide guidance and support as needed.
  • Coordinate appointments and ensure timely and efficient processing of clients and their pets.
  • Provide emotional support and resource materials to grieving clients in a compassionate and discreet manner.
  • Serve as a liaison between clients and service agencies during handling of pet remains.
Why BluePearl?

We are passionate about delivering exceptional care to pets and their families. As a member of our team, you will have the opportunity to grow and develop your skills in a collaborative and supportive environment. We offer a range of benefits, including:

  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A comprehensive training program to ensure your success in the role.
  • A dynamic and supportive team environment.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Compassion and empathy for clients and their pets.
  • Strong organizational and time management skills.
What We Offer

We are committed to creating a diverse and inclusive work environment that values and respects all individuals. We offer a range of benefits, including:

  • A competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A comprehensive training program to ensure your success in the role.
  • A dynamic and supportive team environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you need assistance or an accommodation during the application process, please let us know. We are committed to providing a fair and inclusive hiring process.