Automotive Sales Representative
6 days ago
Job Category: Sales
Location: Phil Long Honda
Level/Salary Range: $65,000 - $138,000 (Commission + Bonuses)
Position Type: Full Time
Job SummarySell new vehicles at dealership gross profit, volume, and customer satisfaction standards.
Key Responsibilities- Sell and deliver a minimum number of vehicles per month.
- Write complete sales orders and process paperwork in accordance with dealership policies.
- Utilize dealership sales control and follow-up systems.
- Attend product and sales training courses as requested by sales manager.
- Keep up-to-date on new products and services within the industry.
- Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Conduct business in an ethical and professional manner.
- Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
- Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Fully explain product performance, application, and benefits to prospects.
- Offer test drives to all prospects. Follow dealership procedure to obtain proper identification from customer prior to test drive.
- Exhibit high level of commitment to customer satisfaction.
- Know and understand the federal, state and local laws that govern retail auto sales.
- Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
- Keep abreast of new products, features accessories, etc., and their benefits to customers.
- Ensure that the sales manager has an opportunity to meet each customer.
- Turn 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
- Prepare sold vehicles for customer delivery prior to customer arrival.
- Deliver vehicles to customers, ensuring that each customer understands the vehicle's operating features, warranty and paperwork.
- Introduce customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
- Schedule first service appointment.
- Follow up on all post-delivery items, tag/title work, "we-owes" and special requests to be sure that all customer expectations are met.
- Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
- Attend sales meetings.
- Maintain professional appearance.
- Other tasks as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education and/or ExperienceHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Language SkillsAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Mathematical SkillsAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to define problems, collect data, establish facts and draw valid conclusions.
Certificates, Licenses, RegistrationsState Sales License
Valid Driver's License
Benefits (Eligibility dependent upon employment status)Medical
Dental
Vision
PTO
401k
FSA/ HSA
Basic Life Insurance
Short Term/ Long Term Disability
Legal Insurance
Employee Assistance Program
Onsite Fit Factories
Employee Clinics
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