Engagement Director

7 days ago

Stony Point, New York, United States Landmark Lifestyles at Bryant Full time
Job Title: Engagement Director

Join our team at Landmark Lifestyles at Bryant as an Engagement Director, where you will play a vital role in developing and promoting purposeful and engaging on and off-site resident programming that supports the Vivid Life objectives of vibrant body, vibrant brain, and vibrant connections.

Job Summary

The Engagement Director is responsible for creating and implementing engaging programs that promote a vibrant lifestyle for our residents. This includes developing and following monthly engagement calendars and daily engagement schedules that meet or exceed A Better Life Senior Living standards.

Key Responsibilities
  • Facilitate engagement programs that promote a vibrant lifestyle while modeling appropriate and successful engagement of residents for community staff.
  • Develop and follow monthly engagement calendars and daily engagement schedules that meet or exceed A Better Life Senior Living standards.
  • Effectively leverage technology to enhance engagement for residents and as a tool for team members to effectively engage residents.
  • Lead planning for special events, parties, and larger events for the entire community, including Memory Care in conjunction with other team members.
  • Participate in Vital Connections process and meetings with new residents and their family members.
  • Ensure the completion of resident life journals.
  • Identify residents who are at risk for isolation, develop specific plans to enhance connections for those individuals, maximize resident engagement participation, and assist with escorting residents to activities or events as needed.
  • Directly supervise the performance of Engagement Coordinator(s) and/or Transportation staff as well as indirectly supervise Wellness team members with respect to engagement assignments and duties.
  • Participate in the Leader on Duty rotation to include team member supervision, conducting tours, problem-solving, community walk-through, etc.
  • Set up, organize, and communicate programming that other team members can facilitate throughout the day and during the absence of the Engagement Director (weekends, evenings, PTO, etc.).
  • Establish and maintain quarterly event planning sessions with Culinary Services, Sales, and Memory Care leaders; maintain necessary communication amongst leaders to ensure successful events for residents, families, and the community at large.
  • Organize and maintain appropriate supplies for resident engagement in line with departmental budget as well as track expenses on community at large.
  • Coordinate outings, special events, and partnerships with the community at large to enhance overall engagement experience for residents.
  • Communicate observations of resident changes or concerns with Wellness team in a timely manner.
  • Develop strong relationships with family members of residents.
  • Develop relationships with volunteer programs, cultural, artistic, intergenerational, and other groups within the community at large that can provide resources to enhance the engagement program.
Requirements
  • At least 2 years of experience working with older adults in an engagement role.
  • Knowledge of aging and domains of wellness for older adults and the ability to apply knowledge to development of engagement programming.
  • Ability to facilitate dignified, purposeful, and individualized programming to meet the needs of residents, family, and team members.
  • Desire to work with older adults and their families.
  • Projects a positive and professional image at all times.
Mental Demands

Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness, or a combination of these.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must not pose a direct threat to the health or safety of other individuals in the workplace.

This position is very active and requires frequent standing, walking, sitting, bending, reaching, pushing, pulling, climbing stairs, grasping, manual dexterity, stooping, kneeling, crouching, crawling, vision acuity, color vision, talking, and hearing, tasting, smelling, feeling.

The weight determined to be appropriate for an Engagement Director to lift with or without reasonable accommodations is up to 25 lbs.

Exposure Risk Classification

May perform unplanned tasks involving exposure to blood, bodily fluids, or tissue which may contain AIDS, HIV, and Hepatitis A, B, and C viruses.

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