Hospitality Ambassador

4 weeks ago


Miami, Florida, United States Moxy SB Restaurant Full time
Role Overview

Host Position

As a Host at Moxy SB Restaurant, you will be responsible for providing exceptional guest service by greeting and escorting guests to their tables in a timely and efficient manner. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities

  • Meet and greet guests upon arrival, offering a choice of seating and escorting them to their tables.
  • Read and maintain the log book to ensure seamless communication between shifts and management.
  • Ensure the dining room is properly set up and maintained throughout the shift.
  • Assist with service as needed, providing a positive and welcoming experience for guests.
  • Receive and process reservations and special function requests in a timely and efficient manner.
  • Adhere to sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wearing protective safety equipment and following MSDS and OSHA standards.
  • Perform other duties as requested by management.

Requirements

  • High school diploma or equivalent.
  • Previous customer service experience preferred.

Work Environment

  • Varied work schedule, including holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending, and reaching.

About Us

HHM Hotels is an equal-opportunity employer, committed to diversity and inclusion. We strive to create a welcoming and inclusive work environment for all employees.



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