Patient Access Representative Ambulatory

2 days ago


Madison, Wisconsin, United States UW Health Full time

Job Summary

We are seeking a highly skilled Patient Access Representative Ambulatory to join our team at UW Health. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and admission processes.

Key Responsibilities

  • Enter and verify demographic and insurance information to ensure accurate patient records
  • Collect patient financial obligations and register or admit patients in a timely and efficient manner
  • Promote a positive patient and family experience by providing exceptional customer service and empathy
  • Cover a variety of clinic locations and hours as needed to support operational needs

Requirements

  • High School Diploma or equivalent required
  • Associate's Degree in Business, Finance, Health Information Management, or related field preferred
  • 1 year of experience in a customer service-related field required
  • 1 year of experience in a healthcare, call center, business, financial, or insurance-related field preferred

About UW Health

UW Health is committed to being a diverse, equitable, inclusive, and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. We value the unique perspectives and qualities each employee brings to work each day.



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