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Patient Access Coordinator

2 months ago

Madison, Wisconsin, United States UW Health Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at UW Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient registration and admission process for our patients.

Key Responsibilities
  • Verify and enter demographic and insurance information, identify and collect patient financial obligations, and register or admit patients in a timely and accurate manner.
  • Promote a positive patient experience by providing exceptional customer service, empathy, and compassion.
  • Communicate effectively with patients, families, and healthcare teams to ensure seamless transitions and optimal care.
Requirements
  • High School Diploma or Equivalent required; Associate Degree in Business, Finance, Health Information Management, or related field preferred.
  • Minimum one year of experience in a customer service-related field; experience in healthcare, call center, business, financial, or insurance-related field preferred.
What We Offer
  • A dynamic and supportive work environment that values diversity, equity, and inclusion.
  • A comprehensive benefits package, including medical, dental, and vision insurance, retirement savings plan, and paid time off.
  • Opportunities for professional growth and development in a Magnet-designated facility.