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Patient Access Representative Ambulatory

2 months ago

Madison, Wisconsin, United States UW Health Full time
Job Summary

We are seeking a highly skilled Patient Access Representative Ambulatory (Float) to join our team at UW Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our ambulatory clinics.

Key Responsibilities
  • Registration and Scheduling: Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit the patient.
  • Patient Experience: Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.
  • Clinic Coverage: Cover a variety of clinic locations and hours as needed for operational needs.
Requirements
  • Education: High School Diploma or equivalent required. Associate's Degree in Business, Finance, Health Information Management, or related field preferred.
  • Experience: 1 year of experience in a customer service-related field required. 1 year of experience in a healthcare, call center, business, financial, or insurance-related field preferred.
Our Commitment to Diversity and Inclusion

UW Health is committed to being a diverse, equitable, inclusive, and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. We value the unique perspectives and qualities each employee brings to work each day.