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Healthcare Access Coordinator
2 months ago
Work Schedule:
This is a full-time position with a 1.0 FTE commitment. Shifts are typically scheduled Monday through Friday, from 7:30 a.m. to 4:00 p.m., with holiday and on-call rotations required. Hours may vary based on departmental operational needs.
Join a Leading Healthcare Provider
Utilize your exceptional customer service abilities at one of Wisconsin's premier hospitals.
We are looking for a Patient Access Representative - Ambulatory to:
- Input and confirm demographic and insurance details, ascertain and collect patient financial responsibilities, and facilitate patient registration or admission.
- Enhance the patient and family experience by demonstrating empathy, engaging in compassionate collections, and showcasing effective communication skills.
- Provide coverage across various clinic locations and hours as necessary.
Minimum - High School Diploma or Equivalent
Preferred - Associate's Degree in Business, Finance, Health Information Management, or a related discipline.
Experience Requirements:
Minimum - At least one (1) year of experience in a customer service-oriented role.
Preferred - One (1) year of experience in healthcare, call center, business, finance, or insurance-related environments.
Commitment to Diversity and Inclusion
UW Health is dedicated to fostering a diverse, equitable, inclusive, and anti-racist workplace. We are an Equal Employment Opportunity, Affirmative Action employer. Our integrity is reflected in patient care interactions and our daily operations as we strive to embrace the knowledge, unique perspectives, and qualities each employee and faculty member contributes. Applications from individuals identifying as Black, Indigenous, People of Color (BIPOC), LGBTQ+, non-binary, women, persons with disabilities, military service members, and veterans are strongly encouraged. EOE, including disability/veterans.
About UW Health Clinics
Our physicians and staff are committed to delivering an outstanding patient and family experience by providing the highest quality of care in a compassionate setting. With over 80 primary and specialty care clinics throughout the region, we take pride in our ability to positively impact the communities we serve.
Job Description
UW Medical Foundation benefits
