General Restaurant Manager
6 days ago
About Pier Burger
Pier Burger is a leading fast-casual restaurant chain that prides itself on serving high-quality burgers and providing exceptional customer service. We are seeking a highly skilled and experienced General Manager to lead our restaurant team and drive business growth.
Key Responsibilities- Restaurant Operations
- Oversee the daily operations of the restaurant, including food preparation, customer service, and inventory management.
- Ensure that all food products meet company standards for quality and preparation.
- Manage the flow of business during peak hours, ensuring that all areas of the restaurant are meeting company standards.
- Financial Management
- Responsible for financial operations of the restaurant, including budgeting, forecasting, and financial reporting.
- Approve all schedules and manage payroll, OT, and any exceptions.
- Make financial commitments to external partners, such as donated gift cards.
- Leadership and Development
- Lead and develop a high-performing team of managers and crew members.
- Provide coaching and training to ensure that all team members are meeting company standards.
- Conduct annual performance reviews and set departmental goals.
- Customer Service
- Ensure that all customers receive exceptional service, including greeting, seating, and serving.
- Touch guest tables each shift to build relationships and ensure return visits.
- Communication and Collaboration
- Communicate effectively with all team members, including managers, crew members, and external partners.
- Collaborate with other managers to achieve business goals and objectives.
- Education and Experience
- At least 21 years of age.
- Two years of experience as a Manager in a fast-casual/quick-service restaurant.
- One year of experience as a General Manager in a fast-casual/quick-service restaurant preferred.
- Skills and Abilities
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to lift up to 40 lbs. and carry up to 120 feet.
- Ability to work off counter heights of 36 - 42 inches and move through 24-inch aisles and spaces as small as 12 inches.
- Competitive Compensation
- Competitive salary: $100,000 - $110,000 based on experience + realized bonus.
- Benefits
- Paid vacation and sick days.
- Dining discount for you and up to 5 guests.
- 401k with a match.
- Medical insurance, dental insurance, vision insurance, life insurance, and pet healthcare savings account.
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