Client Service Specialist

2 weeks ago


Killeen, Texas, United States Joaquin Carrasquillo - State Farm Agent Full time
Position Overview

Are you seeking a part-time opportunity that offers significant responsibilities and competitive pay? Explore a role within the office of a State Farm Agent.

Key Responsibilities
  • Build and nurture customer relationships and ensure follow-ups as necessary.
  • Deliver prompt, accurate, and friendly service to customers, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Educate customers about insurance alternatives through a customer-centric, needs-based review process.
  • Collaborate with the agent to set and achieve marketing objectives.
  • Generate leads, arrange appointments, identify customer requirements, and promote suitable products and services.
  • Exhibit a strong work ethic with unwavering dedication to daily success.
What You Will Receive
  • Hourly compensation plus commission and bonuses.
  • Flexible working hours.
  • Opportunities for growth and advancement within the agency.
Qualifications
  • Preferred experience in sales (whether in retail, telemarketing, or as a sales representative).
  • A proven history of achieving sales targets is advantageous.
  • Interest in marketing products tailored to customer needs.
  • Exceptional interpersonal and communication skills.
  • Passionate about the role of insurance and financial products in helping individuals manage everyday risks and achieve their aspirations.
  • People-oriented with strong organizational abilities.
  • Self-driven and detail-oriented.
  • Proactive in resolving issues.
  • Committed to delivering excellent customer service.
  • Ability to learn various computer functions and proficient in Windows applications.
  • Take pride in completing tasks accurately and promptly.
  • Capable of working collaboratively in a team setting.
  • Able to manage multiple tasks effectively.
  • Skilled in presenting information to potential clients.
  • Work towards achieving agreed-upon marketing objectives.
  • Provide comprehensive activity reports to the agent.
  • Adept at assessing customer needs and conducting effective interviews.
  • Ability to relate effectively to customers.
  • Must be able to obtain Property and Casualty and Life and Health licenses.
  • Completion of courses on ethical and customer-focused sales practices is required.
  • This position may involve irregular working hours.

If you are driven to succeed and envision yourself in this role, we encourage you to consider this opportunity.



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