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Spanish-Speaking Client Intake Coordinator

2 months ago

Killeen, Texas, United States Sedona Staffing TX Full time
Job Overview

Sedona Staffing Services is seeking a dedicated Bilingual (Spanish) Administrative Intake Specialist for a long-term, temp-to-permanent opportunity. This role is essential in providing support to our clients and ensuring smooth communication.

Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM (in-person position)
Compensation: $16-$17 per hour, depending on experience, with potential for pay increases.Key Responsibilities:
  • Conduct initial phone screenings for new clients seeking assistance.
  • Update and maintain client information in our software systems.
  • Prepare and send contracts and authorization forms via email and electronic signature platforms.
  • Assist with document preparation as needed within the department.
  • Deliver exceptional customer service and foster relationships with prospective clients.
Qualifications:
  • Proficient typing skills (minimum 35 WPM).
  • Fluent in both English and Spanish.
  • Excellent communication abilities.
  • Experience with multi-line phone systems and handling a high volume of calls.
  • Proficient in Microsoft Office applications, particularly Excel and Word.
  • Must be able to work on-site.
  • Previous experience in a similar role is required.
Benefits:
  • 401(k) with matching contributions.
  • Dental, health, life, and vision insurance.
  • Paid time off and retirement plans.