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Client Relations Specialist

2 months ago

Killeen, Texas, United States Kalynn Tindall - State Farm Agent Full time
Job Overview

Benefits:

  • Health insurance

ROLE SUMMARY:
Kalynn Tindall - State Farm Agent is in search of a detail-oriented and efficient professional to manage administrative responsibilities and assist insurance agents in attracting and retaining clients. As an Account Associate - State Farm Agent Team Member, your meticulousness, commitment to client service, and sales-oriented mindset will prepare you for this dynamic role. Your efforts as a proactive individual who excels in a fast-paced setting will open doors for career advancement and increased earnings.


We are eager to integrate your enthusiasm and marketing insights into our agency as we strive for collective success.


KEY RESPONSIBILITIES:

  • Build and maintain customer relationships, ensuring timely follow-ups.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Implement a customer-centered, needs-based assessment to inform clients about available insurance solutions.
  • Utilize exceptional communication skills to effectively address customer needs while fostering business growth.

REQUIREMENTS:

  • Strong dedication to customer service
  • Previous sales experience (whether in outside sales, inside sales, retail, or telemarketing) is preferred
  • Ability to obtain Property and Casualty License
  • Ability to secure a Life/Health License
  • Capability to meet mutually established marketing objectives
  • Interest in promoting products and services tailored to customer requirements

COMPENSATION AND BENEFITS:

  • Base salary plus commission/bonus structure
  • Paid time off, including vacation and personal/sick days
  • Health benefits
  • Profit-sharing opportunities
  • Potential for growth and advancement within the agency