Customer Service Specialist

2 weeks ago


Killeen, Texas, United States Cleo Bay Honda Full time
Join Our Team at Cleo Bay Honda

At Cleo Bay Honda, we are dedicated to fostering lasting relationships with our customers. We believe that satisfied employees lead to satisfied customers, and we are committed to recognizing those who demonstrate a strong work ethic and motivation. Every team member plays a vital role in our success, and we promise to continue providing the exceptional service and value that our community has come to expect from us over the years.

Position Overview
As a Customer Service Specialist, you will be the face of our service department, responsible for ensuring an outstanding experience for our clients. You will be the initial point of contact for our customers, equipped with knowledge about our product offerings, inventory requirements, technician scheduling, and customer care. From welcoming vehicle owners to guiding them through the repair process, our Customer Service Specialists are dedicated professionals who take pleasure in assisting others. We encourage applicants from diverse backgrounds, including those with experience in customer service, retail, hospitality, or the restaurant industry.

What We Provide
  • Comprehensive Medical Plan
  • Dental Coverage
  • Vision Insurance
  • Life Insurance Options
  • Accident and Critical Illness Coverage
  • Paid Holidays
  • Sick Leave
  • 401K Retirement Savings Plan
  • Employee Discounts on Products and Services
Key Responsibilities
  • Manage the flow of the service lane, ensuring customers receive prompt, courteous, and effective assistance.
  • Take ownership of the customer experience by executing additional tasks that contribute to a positive impression of the dealership.
  • Provide exceptional support for all customer inquiries, whether in person or via phone, to ensure seamless service.
  • Ensure that the daily schedule of technicians' time is efficiently allocated to service customers.
  • Effectively distribute tasks among technicians to optimize workflow.
Qualifications
  • Friendly and organized demeanor.
  • Proven ability to lead and manage others.
  • Strong time management capabilities.
  • Excellent communication skills with customers.
  • Professional appearance and grooming.
  • Valid driving record.
  • Willingness to undergo a pre-employment background check and drug screening.
Cleo Bay Honda is an equal opportunity employer committed to promoting diversity and inclusion in the workplace. We prohibit any form of discrimination or harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.

  • Killeen, Texas, United States Black Rifle Coffee Company Full time

    Mission Statement: At Black Rifle Coffee Company, we are a veteran-founded organization dedicated to delivering premium, freshly roasted coffee to those who cherish America. Our passion extends beyond coffee; we embrace a culture filled with dedicated individuals who are committed to excellence, integrity, and innovation. We invite you to join us in our...


  • Killeen, Texas, United States CarMax Full time

    About the RoleAs a Customer Specialist at CarMax, you will play a vital role in delivering an exceptional customer experience. You will act as a guide and offer support to customers throughout their journey, ensuring a seamless and transparent process.Key ResponsibilitiesProvide top-notch customer service by guiding customers through every step of the buying...


  • Killeen, Texas, United States CarMax Full time

    About This RoleAs a Customer Specialist at CarMax, you will be empowered to provide an exceptional experience for our customers by acting as a guide and offering support during every step of their journey. You will work to ensure each customer has a positive experience buying and selling cars.Key ResponsibilitiesProvide exceptional customer service by...


  • Killeen, Texas, United States Ammeraal Beltech Full time

    About the RoleThe Customer Solution Specialist is a key member of our team at Ammeraal Beltech, responsible for delivering exceptional customer service and driving sales growth. This role requires a unique blend of technical expertise, business acumen, and interpersonal skills.Key ResponsibilitiesManage customer relationships and identify opportunities for...


  • Killeen, Texas, United States CarMax Full time

    CarMax - Transforming the car buying and selling experienceJoin our team as a Customer Specialist and be part of revolutionizing how people buy and sell cars:Guide customers through every step of their CarMax journeyEnsure a seamless and transparent process for buying and selling carsPartner effectively with teams across the organizationKey...


  • Killeen, Texas, United States Defyned Brands Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate - Customer Experience Specialist. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.Key ResponsibilitiesProvide outstanding customer service and ensure a...


  • Killeen, Texas, United States EZCORP Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer experiences, processing sales and loans, and performing various store duties.Key ResponsibilitiesProvide excellent...


  • Killeen, Texas, United States Joaquin Carrasquillo - State Farm Agent Full time

    Job Description**Position Overview**Are you looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.**Responsibilities**Establish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include...


  • Killeen, Texas, United States EZCORP Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer experiences, processing sales and loans, and performing various store duties.Key ResponsibilitiesCustomer Service:...


  • Killeen, Texas, United States Planet Fitness Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, ensuring a positive and welcoming experience in our clubs.Key ResponsibilitiesMember Check-In and Support: Check...


  • Killeen, Texas, United States Planet Fitness - Excel Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and ensuring a positive experience at our facilities.Key ResponsibilitiesMember Check-In and Support: Check members...


  • Killeen, Texas, United States Walmart Full time

    **Job Summary**Walmart is seeking a skilled Customer Service Representative to join our team. As a Front End Service Team Associate, you will be responsible for providing exceptional customer service, processing returns and refunds, and handling financial transactions.**Key Responsibilities:**Provide excellent customer service, ensuring a positive shopping...


  • Killeen, Texas, United States Jackson Hewitt - 1915 Full time

    Job OverviewAt Jackson Hewitt - 1915, we are seeking highly motivated and enthusiastic individuals to join our team as Customer Service Associates. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide top-notch customer service to...


  • Killeen, Texas, United States Smart & Final Full time

    About the OpportunityThe Part-Time Retail Associate is a key role in our success!Our stores rely on Part-Time Retail Associates to provide exceptional customer service, maintain a well-stocked store, and create a great shopping experience for our customers.Key ResponsibilitiesMaintain a store section as assigned and stock merchandise using proper...


  • Killeen, Texas, United States Orkin Full time

    Join Our Team as a Pest Management SpecialistAbout the Role: As a Pest Management Specialist, you will undergo our renowned company-sponsored training program, equipping you with the essential skills to manage the daily operations of a pest control service route.Key Responsibilities:Operate a company vehicle while adhering to a designated route schedule...


  • Killeen, Texas, United States Ranch and Home Supply, LLC Full time

    Position OverviewAt Ranch and Home Supply, LLC, we prioritize excellence in our service delivery. Our commitment to hard work, a positive mindset, and integrity is at the core of our operations. Our dedicated and friendly staff play a vital role in ensuring our customers receive exceptional value and an enjoyable shopping experience.As a Sales Associate,...


  • Killeen, Texas, United States Joaquin Carrasquillo - State Farm Agent Full time

    Position OverviewAre you seeking a part-time opportunity that offers significant responsibilities and competitive pay? Explore a role within the office of a State Farm Agent.Key ResponsibilitiesBuild and nurture customer relationships and ensure follow-ups as necessary.Deliver prompt, accurate, and friendly service to customers, addressing inquiries related...


  • Killeen, Texas, United States Family Dollar Full time

    Join Our Team as a Client Support SpecialistAt Family Dollar, we pride ourselves on delivering outstanding customer experiences. As a Client Support Specialist, your role will encompass the following responsibilities:Exceptional Customer Interaction: Engage with customers warmly and assist them in selecting products that meet their needs.Transaction...


  • Killeen, Texas, United States Byrider Full time

    Automotive Service TechnicianByrider is seeking a skilled Automotive Service Technician to join our expanding team.Benefits for Automotive Service Technician: - Competitive pay at $30.00 per hour (Not Flat Rate) - Work schedule: Monday to Friday - NO WEEKENDS - Overtime compensation for hours exceeding 40 - Additional monthly bonuses up to $300.00 -...


  • Killeen, Texas, United States J&A Towing & Recovery LLC Full time

    Job OverviewJ&A Towing & Recovery LLC is on the lookout for a skilled and dedicated Vehicle Recovery Specialist to enhance our vibrant team. If you possess a strong drive and a commitment to delivering outstanding service, we would like to hear from you.About Us: At J&A Towing & Recovery LLC, we pride ourselves on being a rapidly expanding business that...