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Accounts Receivable Specialist

2 months ago

Killeen, Texas, United States BradyPLUS Full time
Job Overview

BradyPLUS is a prominent distributor of essential supplies, catering to the needs of various industries since 1926. We are currently seeking an Accounts Receivable Specialist to join our dedicated team.

Position Summary

The Accounts Receivable Specialist plays a crucial role in managing collections processes. In this position, you will oversee account monitoring and work towards enhancing revenue through effective payment arrangements with clients.

Key Responsibilities
  • Conduct collections calls in a dynamic environment.
  • Adhere to departmental protocols and inform clients about account statuses.
  • Track overdue accounts using company systems and other methods.
  • Contact clients regarding delinquent accounts via phone, mail, and email.
  • Review sales, service, or credit contract terms.
  • Provide customer support for collection-related inquiries, including account adjustments and resolving discrepancies.
  • Facilitate debt repayment plans based on clients' financial circumstances, pending management approval.
  • Process credit card transactions with clients.
  • Maintain and monitor assigned accounts, ensuring timely customer communications and reconciliations.
  • Work to reduce delinquency rates for assigned accounts through daily monitoring.
  • Advise clients on necessary actions and strategies for debt repayment.
  • Collaborate effectively with the sales department regarding customer accounts and maintain strong relationships with cross-functional teams.
  • Generate daily reports on accounts and submit them for management review.
  • Analyze aging reports to determine appropriate actions.
  • Communicate relevant information to sales representatives, management, and clients.
  • Perform additional tasks as required to support the accounts receivable department.
Qualifications

Basic Requirements:

  • Bilingual in English and Spanish.
  • High School Diploma or GED with a minimum of 4 years of experience in collections.
  • Proficient in Microsoft Office Suite, including Word, Excel, and Outlook, as well as 10-key by touch.
  • Strong multitasking abilities and conflict resolution skills in a fast-paced environment.
  • Familiarity with telephone etiquette.
  • Ability to perform calculations involving interest, proportions, and percentages.
  • Effective communication skills.
  • Ability to work in an office setting, with the capacity to stand or sit for extended periods.
  • Proficient in computer usage.

BradyPLUS is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Employment offers are contingent upon successful completion of a background check and pre-employment drug screening.