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Client Support Specialist

2 months ago

Albany, New York, United States PeopleLink Staffing Solutions Full time
Position Overview

The Client Support Specialist plays a crucial role in managing, overseeing, and documenting installations, initiations, and specialized programs, as well as handling claims, invoicing, and initiation documentation. This position ensures the maintenance of an organized order information filing system.

Compensation: $20/hr.


Key Responsibilities:
  • Inputting, supervising, and tracking customer purchase orders.
  • Maintaining an organized filing system for order information.
  • Evaluating customer service requirements and directing inquiries to relevant service or technical departments for further assistance as necessary.

Qualifications:
  • A High School Diploma is required, along with at least one year of experience in product or customer service.
  • Proficient computer skills are necessary.
  • Familiarity with Microsoft Office applications is essential.
  • Strong interpersonal and communication abilities.
  • Basic planning, problem-solving, and analytical skills.
  • Detail-oriented, organized, and accurate.
  • Possess an outgoing and engaging demeanor.
  • Able to thrive in a dynamic environment with frequent changes and unexpected challenges.
  • Standard office environment; must be capable of sitting for extended periods.

Why Choose PeopleLink Staffing Solutions?
  • Access to Medical, Dental, Vision & Life insurance.
  • Direct Deposit options available.
  • Comprehensive benefits package.
  • 401K, Profit Sharing, and opportunities for raises after 90 days.

PeopleLink Staffing Solutions, a leader in the staffing industry for over three decades, is committed to connecting communities through employment. Our dedication to the safety, health, and well-being of our associates, clients, and communities remains our top priority. We are proud to be an equal opportunity employer, committed to diversity at all levels of our organization.