Client Support Specialist
2 weeks ago
We are seeking a qualified Customer Service/Inside Sales Representative to join our team. This role is essential in providing customers with timely and effective assistance regarding product inquiries, exchanges, or repairs.
Key Responsibilities:
- Manage a high volume of incoming calls concerning heavy-duty parts and services.
- Develop and maintain strong business relationships with clients, ensuring clear communication.
- Stay informed about our product offerings and industry developments.
- Act as a vital communication link between clients and technical staff.
- Support sales representatives with product research, pricing, availability, and applications.
- Experience with heavy-duty parts and bulk equipment is advantageous.
- Previous customer support experience with excellent communication skills.
- Technical aptitude with a willingness to learn about our products.
- Proficient in MS Office and other computer applications.
- Ability to thrive in a fast-paced work environment.
- Must meet the physical demands of the role.
Jasper Engines is a well-established company dedicated to excellence in remanufacturing and distribution of engine components and related products. We pride ourselves on our commitment to growth and investment in our workforce.
Compensation: $23 - $26 per hour
Benefits Include:
- Employee Stock Ownership Plan (ESOP)
- 401(k) with company matching
- Health, dental, and vision insurance
- Disability and life insurance
- Paid time off and holidays from the start
- Job Family: Jasper
- Pay Type: Hourly
- Required Education: High School
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