Client Support Specialist

2 weeks ago


Albany, New York, United States Jasper Engines Full time

We are seeking a qualified Customer Service/Inside Sales Representative to join our team. This role is essential in providing customers with timely and effective assistance regarding product inquiries, exchanges, or repairs.

Key Responsibilities:

  • Manage a high volume of incoming calls concerning heavy-duty parts and services.
  • Develop and maintain strong business relationships with clients, ensuring clear communication.
  • Stay informed about our product offerings and industry developments.
  • Act as a vital communication link between clients and technical staff.
  • Support sales representatives with product research, pricing, availability, and applications.
Job Requirements:
  • Experience with heavy-duty parts and bulk equipment is advantageous.
  • Previous customer support experience with excellent communication skills.
  • Technical aptitude with a willingness to learn about our products.
  • Proficient in MS Office and other computer applications.
  • Ability to thrive in a fast-paced work environment.
  • Must meet the physical demands of the role.

Jasper Engines is a well-established company dedicated to excellence in remanufacturing and distribution of engine components and related products. We pride ourselves on our commitment to growth and investment in our workforce.

Compensation: $23 - $26 per hour

Benefits Include:

  • Employee Stock Ownership Plan (ESOP)
  • 401(k) with company matching
  • Health, dental, and vision insurance
  • Disability and life insurance
  • Paid time off and holidays from the start
Additional Information:
  • Job Family: Jasper
  • Pay Type: Hourly
  • Required Education: High School


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