Duty Drawback Specialist

1 week ago


Bensenville, Illinois, United States Tradewin Full time
Job Overview

Company Overview:
Tradewin is a premier consulting firm specializing in international trade compliance. We assist businesses in navigating the complexities of import and export regulations, ensuring adherence to legal standards while identifying opportunities for cost reduction, enhanced efficiency, and improved supply chain security.

Position Summary:
As a Duty Drawback Specialist, you will oversee all facets of a client's drawback program. Your responsibilities will encompass the collection and analysis of essential import and export data, timely and accurate claim submissions, and serving as the primary point of contact between the client and Customs and Border Protection (CBP). Your role is pivotal in ensuring the success and compliance of the overall program.

Key Responsibilities:

  • Analyze, format, and verify all data to ensure precise and complete drawback claims and maintain relevant documentation.
  • Keep comprehensive notes on any specific details related to the client's data, product identification codes, and claims management methodologies.
  • Understand and meet the client's duty recovery expectations and service level agreements.
  • Proactively escalate any client, data, or claim issues to the Department Manager as necessary.
  • Maintain a customer-focused approach by providing regular updates on claim submissions and any potential delays.

Qualifications:

Education and Experience:
A bachelor's degree or equivalent experience is required. Knowledge of CBP compliance and drawback regulations is essential. Previous experience in international trade compliance or a customs environment is preferred.

Skills:
Ability to work independently while managing multiple deadlines. A Licensed Customhouse Broker designation is preferred. Proficiency in technical and computer skills, particularly Microsoft Excel and Access, is necessary. Attention to detail and a proactive, team-oriented attitude are crucial, along with excellent customer service abilities.

Performance Expectations:
Demonstrate a solid understanding of departmental processes within the first 90 days. Show basic knowledge of the drawback process within 180 days of employment. Maintain accuracy in all claims and communications with clients and CBP, ensuring timely responses to inquiries.

Additional Information:
Tradewin provides a comprehensive benefits package, including paid vacation, health plans, life insurance, a 401(k) retirement savings plan, and opportunities for professional development.



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