Member Relationship Specialist
6 days ago
We are seeking a highly skilled Member Relationship Specialist to join our team at Credit Human. As a key member of our Financial Health Center, you will play a vital role in building and maintaining strong relationships with our members, helping them achieve financial health and stability.
Key Responsibilities:- Develop and implement effective strategies to build and maintain strong relationships with members, ensuring their financial needs are met and exceeded.
- Conduct thorough assessments of members' financial situations, identifying areas for improvement and developing personalized plans to achieve their financial goals.
- Collaborate with internal stakeholders to provide exceptional customer service, ensuring seamless interactions and resolving any issues that may arise.
- Stay up-to-date on industry trends and best practices, applying this knowledge to continuously improve our services and member experience.
- Participate in cross-functional project teams to drive business growth and improve operational efficiency.
- 3 years of face-to-face interaction experience
- High School Diploma or Equivalent
- Exceptional listening, verbal communication, and problem-solving skills
- Baccalaureate degree desired
- Bilingual
Monday - Friday, 8:30 am-5:30 pm
Level of Work:2B
Benefits:Credit Human offers a comprehensive benefits package, including insurance coverage, college tuition reimbursement, and more. To learn more about our benefits, visit our careers page at www.credithuman.com/careers.
Equal Opportunity Employer:Credit Human is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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