Residential Maintenance Associate

6 days ago

KailuaKona, Hawaii, United States Travel + Leisure Full time

About the Role:

A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning the resort units to include sleeping quarters, kitchens, bathrooms, and living rooms as well as maintain and adhere to housekeeping detail standards.

Key Responsibilities:

  • Clean and maintain resort units to include sleeping quarters, kitchens, bathrooms, and living rooms.
  • Replenish supplies, such as kitchenware and toiletries, and maintain a clean and organized environment.
  • Sort, count, fold, mark, or carry linens and maintain positive customer and associate relationships.
  • Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction and handle guest issues to resolution in an effort to improve the guest experience.

Requirements:

  • Ability to work in a fast-paced environment.
  • Strong ability to communicate effectively with employees, guests, and owners.
  • Possess ability to work independently and follow instructions.
  • A professional appearance and positive, can-do attitude with a team focus.
  • Must be able to lift 50 pounds.

Benefits:

  • Comprehensive health and welfare benefits, including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, and paid time off.
  • 401k with employer match (subject to eligibility requirements).
  • Legal and identity theft plan.
  • Voluntary income protection benefits.
  • Wellness program (subject to provider availability).
  • Employee Assistance Program.

Compensation:

Generally starting at $21.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

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