English and Spanish Language Call Center Professional

3 weeks ago


Irving, Texas, United States CornerStone Staffing Full time
Call Center Opportunity

We are seeking a skilled English and Spanish Language Call Center Professional to join our team in Irving, TX.

In this role, you will work as a call center representative, making outbound calls on repossessed accounts, receiving inbound redemption calls, and making suitable arrangements with customers that are currently past due.

This is a great opportunity to work in a dynamic call center environment and utilize your language skills to provide excellent customer service.

Job Details:

  • Hourly rate: $18/hour
  • Work schedule: Monday-Saturday, 9AM-7PM, with an alternating schedule and rotating Saturdays off every other week
  • Hybrid role with at least 3 days a week on-site after 2 weeks of training

About the Role:

  • Make outbound calls on repossessed accounts
  • Receive inbound redemption calls
  • Making suitable arrangements with customers that are currently past due
  • Identify accounts that require management review
  • Provide outstanding customer service
  • Maintain required standards set by the department
  • Adhere to Company policies and procedures


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