English and Spanish Language Call Center Professional
3 weeks ago
We are seeking a skilled English and Spanish Language Call Center Professional to join our team in Irving, TX.
In this role, you will work as a call center representative, making outbound calls on repossessed accounts, receiving inbound redemption calls, and making suitable arrangements with customers that are currently past due.
This is a great opportunity to work in a dynamic call center environment and utilize your language skills to provide excellent customer service.
Job Details:
- Hourly rate: $18/hour
- Work schedule: Monday-Saturday, 9AM-7PM, with an alternating schedule and rotating Saturdays off every other week
- Hybrid role with at least 3 days a week on-site after 2 weeks of training
About the Role:
- Make outbound calls on repossessed accounts
- Receive inbound redemption calls
- Making suitable arrangements with customers that are currently past due
- Identify accounts that require management review
- Provide outstanding customer service
- Maintain required standards set by the department
- Adhere to Company policies and procedures
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