Call Center Associate

5 days ago


Irving, Texas, United States Yardi Systems Full time
About the Job

This Client Support Specialist role is ideal for those who enjoy working in a fast-paced call center environment. As a Customer Service Representative I, you'll be responsible for providing exceptional customer service and support, handling inbound calls, emails, and chats, and maintaining accurate client records.


Key Responsibilities:

  • Answer inbound phones and respond to customer inquiries
  • Handle service requests and work orders
  • Process payments and handle billing inquires
  • Document all communications and update client records
Requirements

To succeed in this role, you must have a High School Diploma or G.E.D., two (2) years of customer service experience, proficiency in MS Office and Internet Explorer, and strong communication skills.


Company Overview

Yardi Systems is a leading provider of property management software solutions, serving over 9,000 employees in over 40 locations globally. Our company culture is built on innovation, teamwork, and customer satisfaction.


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