Bilingual Collections Specialist

18 hours ago


Irving, Texas, United States CornerStone Staffing Full time
Job Overview

CornerStone Staffing is hiring a Bilingual Collections Specialist to join our team in Irving, TX.

In this role, you will work as a collections specialist, making outbound calls on repossessed accounts, receiving inbound redemption calls, and making suitable arrangements with customers that are currently past due.

This is a great opportunity to work in a fast-paced call center environment and utilize your language skills to provide excellent customer service.

Key Responsibilities:

  • Make outbound calls on repossessed accounts
  • Receive inbound redemption calls
  • Making suitable arrangements with customers that are currently past due
  • Identify accounts that require management review
  • Provide outstanding customer service
  • Maintain required standards set by the department
  • Adhere to Company policies and procedures

Requirements:

  • Fluent in English and Spanish (90% of communication will be in Spanish)
  • At least 1 year of customer service or call center experience
  • High school diploma or GED


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