Multilingual Customer Service Representative
4 days ago
Become a Multilingual Customer Service Representative with CornerStone Staffing in Irving, TX
We are seeking a highly motivated individual to work as a Bilingual Call Center Representative for one of our clients. As a representative, you will be responsible for making outbound calls on repossessed accounts, receiving inbound redemption calls, and making suitable arrangements with customers that are currently past due.
To succeed in this role, you must be fluent in English and Spanish (90% of communication will be in Spanish), have at least 1 year of customer service or call center experience, and a high school diploma or GED.
The ideal candidate will be flexible and able to work Monday-Saturday, 9AM-7PM, with an alternating schedule and rotating Saturdays off every other week.
We offer a competitive hourly rate of $18/hour and the opportunity to work in a hybrid role with at least 3 days a week on-site after 2 weeks of training.
About the Job:
- Make outbound calls on repossessed accounts
- Receive inbound redemption calls
- Making suitable arrangements with customers that are currently past due
- Identify accounts that require management review
- Provide outstanding customer service
- Maintain required standards set by the department
- Adhere to Company policies and procedures
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