Call Center Representative

4 days ago


Irving, Texas, United States CornerStone Staffing Full time

CornerStone Staffing is committed to excellence in customer service, and we're seeking a talented bilingual representative to join our team. As a Call Center Representative in Irving, TX, you'll be responsible for handling repossessed accounts and providing exceptional service to our clients.

This is a fantastic opportunity for those looking to develop their skills in collections and customer service. With our supportive team environment and comprehensive training program, you'll have the chance to grow professionally and personally.

Job Description:

  • Responsibilities include making outbound calls, receiving inbound redemption calls, and creating suitable arrangements with customers who are past due.
  • You'll also be identifying accounts that require management review, providing top-notch customer service, and maintaining required standards set by the department.

Requirements:

  • Bilingual in English and Spanish (90% of the communication will be in Spanish)
  • 1+ years of customer service or call center experience
  • 1+ year of AR/Collections/Payment Processing experience preferred
  • High School Diploma or GED

Benefits:

  • $18/hour salary
  • Flexible work schedule (Monday-Saturday, 9AM-7PM)
  • 2 weeks of on-site training, followed by a hybrid role (at least two days a week on-site)


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