Assistant General Manager TownePlace Suites

2 weeks ago


Westport, Connecticut, United States Lafrance Hospitality Full time
Assistant General Manager Opportunity

We are seeking a highly skilled and dynamic individual to join our team as an Assistant General Manager at the TownePlace Suites in Westport, MA.

As a key member of our hospitality team, you will assist the General Manager in leading the hotel's operations, ensuring exceptional guest experiences, and driving business growth.

Responsibilities:
  • Manage Front Office operations, including guest service, registration, and room availability.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Lead and motivate a high-performing team, providing coaching, training, and recognition.
  • Monitor and control costs, ensuring profitability and compliance with Marriott and Lafrance standards.
  • Provide exceptional guest service, responding to inquiries, requests, and issues in a timely and friendly manner.
Requirements:
  • Minimum 2-3 years of hotel Front Desk experience.
  • Prior brand hotel experience is strongly preferred.
  • Detail-oriented with a focus on building strong guest relationships.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays.

Lafrance Hospitality offers a competitive compensation package, including paid time off, health and dental benefits, and 401K. Travel benefits are also available.



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