Restaurant Operations Manager

1 week ago


Westport, Connecticut, United States Shake Shack Careers Full time
Unlock Your Potential at Shake Shack Careers

At Shake Shack, we're passionate about crafting unforgettable experiences for our guests. As a leading hospitality brand, we're committed to delivering high-quality food with a high level of hospitality.

Key Responsibilities:
  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations
Requirements:
  • 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours
What We Offer:
  • Weekly Pay and Performance bonuses
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
  • Medical, Dental, and Vision Insurance
  • Employer Paid Life and Disability Insurance
  • Access to Employee Assistance Program on Day 1
  • Pre-Tax Commuter and Parking Benefits
  • Flexible Spending and Dependent Care Accounts
  • Development and Growth Opportunities

Shake Shack was founded by Danny Meyer, a renowned restaurateur and author. Our commitment to high-quality food and exceptional hospitality has earned us a reputation as a leader in the hospitality industry. We're proud to be an equal opportunity employer and welcome applications from all qualified candidates.



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