Customer Service Representative

2 weeks ago


Palmyra WI USA, United States Standard Process Inc. Full time
Job Summary

We are seeking a highly skilled and customer-focused Part-Time Customer Care Representative to join our team at Standard Process Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers and potential customers through various communication channels.

Key Responsibilities
  • Receive and respond to customer inquiries and concerns in a timely and professional manner
  • Process customer orders and resolve any issues related to order fulfillment
  • Provide product information and answer questions to customers
  • Collaborate with internal departments to ensure customer satisfaction and resolve any issues
  • Transfer calls to internal departments and sales reps as needed
Requirements
  • High School Diploma or equivalent required
  • 1 year customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a team-based environment
Benefits

Standard Process Inc. offers a comprehensive and competitive benefit package, including:

  • On-site childcare with highly accredited curriculum
  • Platinum WELCOA award-winning wellness program
  • Paid vacation and holiday time
  • Educational assistance
  • Company-hosted outings and events

We are an equal opportunity employer and welcome applications from diverse candidates.



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