Customer Service Representative

7 days ago


Madison WI USA, United States Spherion Full time
Job Summary:

We are seeking a highly skilled Customer Care Representative to join our team at Spherion. As a Customer Care Representative, you will be responsible for managing incoming calls, providing information regarding State program benefits, and updating profiles to document interactions and transactions.

Key Responsibilities:

• Manage incoming calls and respond to customer inquiries in a professional and courteous manner.
• Provide accurate and timely information regarding State program benefits and services.
• Update customer profiles to document interactions and transactions.
• Process enrollments, exemptions, and disenrollments by phone, mail, or other contact methods.

Requirements:

• 2 years of experience in a professional Call Center environment.
• Minimum 30 wpm typing speed.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.

How to Apply:

Apply online through our website or contact us directly to learn more about this exciting opportunity.

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