Administrative Coordinator
2 weeks ago
We are a rapidly expanding practice specializing in Geriatric and Adult Psychiatry within long-term care settings and outpatient offices. Our team of expert psychiatric professionals serves skilled nursing and subacute rehabilitation facilities in New Jersey and surrounding states, offering TMS services through our partner organization, Pelorus TMS.
Job SummaryThis Administrative Coordinator role is located on-site in our Cedar Knolls location. The successful candidate will report to our Office Manager and work closely with the administrative team. We seek a motivated and reliable individual with strong attention to detail, exceptional multitasking capabilities, and an ability to work under pressure.
Key Responsibilities- Facilitate day-to-day practice operations, including provider requests, patient requests, email correspondence, and high-volume phone calls.
- Assist with routine administrative functions, such as voicemails, prior authorizations, schedule build, refills, record requests, letters/forms, scanning, and faxing.
- Coordinate and schedule on-demand telepsychiatry evaluations.
- Assist with A/R through QuickBooks Invoicing on a monthly basis.
- Oversee patient billing inquiries spreadsheet.
- Work closely with the administrative staff to increase and maintain office efficiency and procedures.
- Mitigate patient concerns and office issues as they arise.
- Excellent interpersonal skills and a positive, friendly demeanor.
- Strong organizational and multitasking skills, with remarkable attention to detail.
- Resourceful and self-motivated.
- Exceptional time management and prioritization skills.
- Advanced problem-solving capabilities.
- Ability to thrive in a high-pressure and fast-paced environment.
- High level of integrity and dependability.
- Advanced computer literacy and proficiency with EMR systems, Google Suite, Microsoft Office Suite, QuickBooks, and more.
- Bachelor's degree preferred.
- Must have 3+ years of relevant experience, preferably in a healthcare setting.
- Full-time.
- On-site.
- Monday to Friday, generally from 9 am to 5 pm.
- Competitive salary and benefits package including:
- Generous PTO package.
- Medical benefits with an excellent Horizon plan.
- Vision.
- Dental.
- Short Term Disability.
- Major Federal Holidays off (New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas).
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