Technical Sales Consultant

6 days ago

Philadelphia, Pennsylvania, United States Chapman Windows Doors & Siding Full time
Job Summary

We are seeking a skilled Technical Sales Consultant to join our team at Chapman Windows Doors & Siding. As a Technical Sales Consultant, you will be responsible for educating and engaging customers in a consultative sales approach, leveraging your technical expertise in window and door installation to provide preliminary measurements for estimates, and ensuring customer satisfaction through ongoing communication and relationship management.

Key Responsibilities
  • Provide expert advice to customers on window and door installation, ensuring accurate product recommendations and successful project outcomes.
  • Travel to customer homes to conduct site assessments and provide preliminary measurements for estimates.
  • Work closely with the Project Estimator to ensure seamless project handoff and successful execution of customer orders.
  • Utilize our CRM system to track and manage customer interactions, sales activities, and follow-up tasks.
  • Maintain a strong understanding of company products, installation techniques, and manufacturer guidelines to support customer inquiries.
Requirements
  • 3+ years of experience in window and door installation, or a similar technical background in home improvement.
  • Sales experience a bonus.
  • Ability to read and interpret blueprints, technical specifications, and read a tape measure within a 1⁄4".
  • Ability to take preliminary measurements for job estimates.
  • Ability to work independently and collaboratively in a fast-paced, target-driven setting.
  • Excellent communication and interpersonal skills, with the ability to build trust and rapport with customers.
  • Experience in using a CRM and Microsoft Office Suite a plus.
  • Detail-oriented with strong organizational and time management skills.
  • Valid Driver's License and reliable transportation.
  • High school diploma or equivalent required; Bachelor's degree and/or additional certifications in construction or sales a plus.
Company Description

Chapman Windows Doors & Siding is the premier window, door, and siding/stucco remediation company in Chester County, PA. Family owned and operated for 30 years, we are one of the largest installers and suppliers of residential windows, doors, and siding in our area. We are proud to offer competitive pay and benefits, opportunities for advancement, and a fantastic working environment.

We offer a supportive and positive culture of collaboration, and we consider ourselves more than a window, door, and siding installer and supplier; we are a team of professionals who take commitment to our customers for quality products and services seriously. Our company was founded on core values of Honesty, Integrity, Quality, and a passion for what we do. At every level, in every department, these are values we embrace. We want our customers to "Experience the Chapman Difference." The "Difference is in the Details." The "Difference is in our Team." We strive to remain a leader in the window and door industry and a stellar place to work.

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